top of page

FAQs

What are the payment methods?
PayPal, credit card.

How are artworks of art packaged for shipping?
Drawings on paper up to A4 format: kraft envelope + cardboard plate reinforcements
Drawings on paper in large format: cardboard tube
Canvases mounted on frames: cardboard box + bubble wrap
Canvases without frame: cardboard tube
Artworks on wooden panel: cardboard box + bubble wrap
Sculptures: cardboard box + the most suitable cushioning (bubble wrap / paper / cardboard / corn particles)
Heavy or large-format sculptures: wooden box + most suitable cushioning (bubble wrap / cardboard / wood)

What carriers do you use to ship orders?
Orders are generally sent by post (against signature and insurance included).
However, depending on the size, weight, quantity of artworks to be shipped or the country of delivery, other carriers will be used such as Fedex, DHL or a carrier specialized in the delivery of artworks.

 

What are the delivery times ?
The artworks are generally delivered to the carrier within 48 to 72 working hours after receipt of the order.
The estimated carrier delivery time is indicated when passing your order.

Can I come and collect my order on site?
You can come and collect your order directly from the workshop. This one is located in Marseille in the 14th. The address will be communicated to you by email after receipt of your order in order to arrange an appointment.

Can I come visit the artist's studio and discover her artworks?
This is entirely possible. To do this you need to make an appointment by email or via the contact form and indicate the name of the artworks you wish to see.

I don't have the space or the means to acquire one of your artworks but I like what you do and I want to support you. How can I do ?
First of all, thank you very much for your intention! You can share my artworks or my posts onFacebook or on your favorite broadcast channels. You also have the possibility to make a donation to contribute to my exhibitions and future creations. You will find the link at the bottom of my website, you will be able to make the payment by PayPal with your account or directly with credit card.

 

If you have any problem with your order or its delivery, do not hesitate to contact me byemail or via the contact form. To err is human but kindness, respect and listening are much more so.

bottom of page